Return shipment

Too bad your order does not meet your expectations, but that is of course no problem. We want you to be satisfied with your SUITE702 purchases. If that is unfortunately not the case, the item can always be returned within 14 days of receipt. As soon as we have received your order including the original packaging in good order (unused & unwashed), we will refund the purchase amount via the payment method with which you paid for the order.

How can I return an item?

The responsibility for returns lies with the sender. Please note that SUITE702 cannot be held responsible for returns that are damaged or lost during the shipping process.

There are several ways to return your order. We will only process the return shipment after we have received it in unused and unwashed condition including original packaging. Regardless of the chosen return method, the responsibility remains with the sender. Please note that SUITE702 cannot be held responsible for returns that are damaged or lost during the shipping process.

Returns via returns portal
Let's be aware of the impact we have on our environment. Make more conscious choices, shop smarter and return less. For this reason, SUITE702 does not offer free returns and the direct costs of the return shipment are at your expense. It is also wise to insure the shipment. The responsibility for the return shipment is always at your own risk.
You can register a return shipment on our returns portal: https://suite702.returnless.com/nl The steps you need to take are simple and self-explanatory.

Returns via a shipper of your choice
You can also choose to frank the package yourself. It is wise to ask for a track & trace and to insure the shipment.

You can return your shipment in the box in which you received the order. Important to mention the order number. Address and order number are on the original label with which we sent the order.

You can send the return shipment to:

SUITE702 Return

Europaweg 20

9636 HT Zuidbroek